Episodes
Thursday Nov 18, 2021
Reflecting and Caring for our Community with Quibulah Graham
Thursday Nov 18, 2021
Thursday Nov 18, 2021
In this episode, Orlando Health's senior director of Diversity & Minority Business Development, Quibulah Graham, breaks down her career journey and shares about the organization’s commitment to delivering quality care in a way that values and respects each individual’s needs.
Monday Jul 19, 2021
Friday Mar 26, 2021
Friday Mar 26, 2021
New Year Kick-Off (Episode 9)
Friday Mar 26, 2021
Friday Mar 26, 2021
Christian and Wes come together to bring you proven tips to start your new year off on the right track
Monday Nov 16, 2020
Delivering an Unforgettable Customer Experience (Episode 8)
Monday Nov 16, 2020
Monday Nov 16, 2020
Companies with superior customer experience bring in nearly 6x stronger performance than competitors that lag in this area. In this episode, Ken Kozielski joins us in discussing what customer experience means and share strategies on how we can play a role in providing an unforgettable experience to all customers.
Monday Nov 16, 2020
The Gift of Being Grateful (Episode 7)
Monday Nov 16, 2020
Monday Nov 16, 2020
Wes and Christian discuss the importance of having an attitude of gratitude.
Research in positive psychology indicates that those who practice gratitude have lower self-reported levels of depression and stress and are more satisfied with their social relationships, effects that are often long-lasting.
Monday Nov 16, 2020
The Art of Resilience w/ Dr. Mary Senne (Episode 6)
Monday Nov 16, 2020
Monday Nov 16, 2020
Dr. Mary Senne joins us to discuss the importance of Resilience.
Psychologists define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats, or significant sources of stress—such as family and relationship issues, serious health concerns, or workplace and financial stressors. As much as resilience involves “bouncing back” from these difficult experiences, it can also involves developing a profound level of personal growth.
Friday May 15, 2020
Crucial Conversations with Heather Akers (Episode 5)
Friday May 15, 2020
Friday May 15, 2020
Today we have a special guest speaker: Orlando Health’s Corporate Director of Talent Development, Heather Akers. Heather will join us in discussing key topics from the book “Crucial Conversations.” A Crucial Conversation is a conversation where the stakes are high, opinions vary, and emotions run strong. Our goal on today’s show is to share strategy on how to approach difficult conversations while handling them constructively in the workplace.
Wednesday Apr 08, 2020
Leading in Times of Crisis (Episode 4)
Wednesday Apr 08, 2020
Wednesday Apr 08, 2020
We are currently living in a critical time for our nation. COVID-19 has interrupted business as usual and changed the way that we live and do work. As leaders, it is important to understand that unprecedented times require unparalleled leadership. In today’s episode of the Leadership experience, we discuss important tips on how to lead effectively during a time of crisis.
Monday Feb 03, 2020